1 How Billing Works
Your subscription renews automatically so you never run out of product. We'll charge the payment method on file each cycle until you decide to cancel, pause, or skip.
Cancellation Policy
When you sign up for a subscription with Flush & Flow, you're enrolling in our recurring delivery program. By completing your purchase, you agree to the terms below. We believe a subscription should be easy to start and easy to leave.
Your subscription renews automatically so you never run out of product. We'll charge the payment method on file each cycle until you decide to cancel, pause, or skip.
You'll be billed every 8 weeks for the amount confirmed at checkout, including any applicable taxes or shipping.
Charges process the moment your renewal date arrives, so to skip your next order, please cancel at least 24 hours before your scheduled billing date. Cancellations made after that window will apply to the following cycle, since the current order will already be in motion.
There is currently no self-service portal — all changes go through our support team, who will confirm your request quickly:
Email us: support@densia.co
Prefer a break instead of canceling? Email our support team to pause or skip a delivery without losing your subscriber pricing.
To help us process your request quickly, include your full name and order number.
Once your cancellation is confirmed, no further charges will be made and your auto-renewal stops immediately. Any order already processed or shipped before your request will still be fulfilled. You're always welcome to resubscribe later.
Our support team is ready to help with cancellations, pauses, or skips.
Email: support@densia.co