Flush & Flow Shipping Policy

1 Order Processing

All orders are typically processed within 1–2 business days of payment confirmation.

• Orders placed Monday–Friday are processed the same or next business day.
• Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
• During high-volume periods — such as promotional events, product launches, or major holidays — processing may extend up to 4 business days. We'll keep you informed.

2 Shipping & Delivery Timeframe

United States

All U.S. orders are shipped via USPS. Estimated delivery after shipment:

• Shipping: 6–10 business days

We currently offer a single shipping speed — there is no expedited option available at this time.

Note: Delivery estimates are not guaranteed. Carrier delays, weather, or customs processing may affect transit times.

3 Order Tracking & Shipping Notifications

The moment your order leaves our warehouse, you'll receive a shipping confirmation email with your tracking number. Here's what to expect:

• Tracking links become active within 24–48 hours of shipment.
• If your tracking hasn't updated after 48 hours, please reach out — we're happy to investigate.
• Check your spam or promotions folder if you haven't received a confirmation email.

4 Shipping Delays

We do everything we can to meet delivery windows, but some delays are beyond our control. Flush & Flow is not liable for delays resulting from:

• Carrier disruptions or service outages
• Severe weather or natural events
• Customs or import processing (international orders)
• Incorrect or incomplete shipping information provided at checkout

5 Shipping Address Accuracy

Please double-check your shipping address before completing checkout. Flush & Flow is not responsible for packages delivered to incorrect addresses provided at the time of purchase.

Contact us immediately at support@densia.co if you notice an address error after placing your order — we'll do our best to intercept it.

6 Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us for assistance.

• Include your order number and a photo of any damaged packaging.
• We'll work with you to make it right — whether that's a replacement, store credit, or another resolution.

Questions About Your Order?

Our support team is ready to help. Reach out and we'll respond within hours.

Email: support@densia.co