DENSÏA
Shipping Policy
Free Worldwide Shipping
All orders qualify for free shipping, worldwide. No minimum purchase. No code needed.
Processing Time
Orders are processed within 1 to 3 business days of payment confirmation. You will receive a shipping confirmation email with your tracking number once your order has left our fulfillment center.
Orders placed on weekends or public holidays are processed on the next business day.
Delivery Timeframe
All destinations: 7 to 12 business days from shipment date.
Delivery times are estimates. Occasional delays may occur during peak periods or due to customs clearance.
Order Tracking
A tracking number is sent to your email once your order ships. If you have not received a tracking email within 4 business days of ordering, please check your spam folder before contacting us.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery window, contact us at contact@densia.co with your order number. We will investigate and resolve the issue promptly.
DENSÏA is not responsible for delays caused by incorrect shipping addresses provided at checkout. Please verify your delivery address carefully before confirming your order.
Returns & Refunds
DENSÏA offers a 90-day money-back guarantee on all orders. For full conditions, please refer to our Refund Policy.
Contact
We respond within 1 to 2 business days.